Medical Information Service

Please note that our opening hours are Monday to Friday, between 08:30-16:30 (Eastern Time). In case of an emergency, please seek immediate medical assistance or call 911. In case of an accidental ingestion, you can also contact your regional poison control center. The following link is for the Canadian Association of Poison Control Centres which can help you find the phone number of a poison control center in your area: www.capcc.ca/en.

You are welcome to either fill up our form below or call our Medical Information toll free number at: 1 888-666-0611.


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Please note that you are on a Canadian web site and that Duchesnay distributes Proctofoam-HC® in Canada only. Therefore, the information and the Medical Information Service provided are intended for Canadian residents only. If you reside or have purchased Proctofoam-HC® in another country, we recommended that you contact the distributor in this country.

Therefore, individuals that have purchased Proctofoam-HC® in the United States that is not clearly marked as a Duchesnay Inc. product, are recommended to speak to their healthcare professional or contact Meda Pharmaceuticals inc.:

Phone: 1 888 455-8383
E-mail: info@meda.us

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Contact info

We look forward to hearing from you and welcome your questions:

Duchesnay Canada
950, boul. Michèle-Bohec
Blainville (Québec) Canada
J7C 5E2
Tél. : 450 433-7734 / 1 877 833-7734
Téléc. : 450 433-2211 / 1 888 588-8508
Medical Information
To reach our medical information service, click here
Media inquiries
Fiona Story - This email address is being protected from spambots. You need JavaScript enabled to view it.
Business development
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U.S. affiliate
Drapeau États-Unis Duchesnay USA
919 Conestoga Road
Building One, Suite 203
Rosemont, PA 19010
Tél. 1 888 559-2188
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