Please note that our opening hours are Monday to Friday, between 08:30-16:30 (Eastern Time). In case of an emergency, please seek immediate medical assistance or call 911. In case of an accidental ingestion, you can also contact your regional poison control center. The following link is for the Canadian Association of Poison Control Centres which can help you find the phone number of a poison control center in your area: www.capcc.ca/en.
You are welcome to either fill up our form below or call our Medical Information toll free number at: 1 888-666-0611.
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Please note that you are on a Canadian web site and that Duchesnay distributes Proctofoam-HC® in Canada only. Therefore, the information and the Medical Information Service provided are intended for Canadian residents only. If you reside or have purchased Proctofoam-HC® in another country, we recommended that you contact the distributor in this country.
Therefore, individuals that have purchased Proctofoam-HC® in the United States that is not clearly marked as a Duchesnay Inc. product, are recommended to speak to their healthcare professional or contact Meda Pharmaceuticals inc.:
Phone: 1 888 455-8383
We look forward to hearing from you and welcome your questions: